Making A Claim

When making a claim for a Life Insurance or Mortgage Protection payout the insurer will usually ask for documentary proof such as a death certificate or medical reports. The documents needed vary between insurers.

Typical Documents Needed

  • The policy documents: these show proof of who is entitled to the claim and any changes to the policy since it was originally taken out.
  • A completed claim form
  • In the case of Life Insurance, evidence of death is required. This will normally be a death certificate or a copy that the insurer has approved.
  • Proof of age of the deceased in the case of a Life Insurance claim is normally required; this will either be an original birth certificate or a copy of the birth certificate approved by the insurer.
  • If the deceased is married or in a civil partnership, a copy of either the marriage certificate or civil partnership certificate is required.
  • In the case of Critical Illness cover and other policies where proof of illness is required, medical records need to be supplied within a set time, often within 3 months of diagnosis.

See also: Home Buying Guide: Insurance and Other Legal Matters

To start your search for a Life Insurance policy please see our Life Insurance Directory