Making A Claim

When making a claim for a Life Insurance or Mortgage Protection payout the insurer will usually ask for documentary proof such as a death certificate or medical reports. The documents needed vary between insurers.

Typical Documents Needed

The policy documents: these show proof of who is entitled to the claim and any changes to the policy since it was originally taken out.
A completed claim form
In the case of Life Insurance, evidence of death is required. This will normally be a death certificate or a copy that the insurer has approved.
Proof of age of the deceased in the case of a Life Insurance claim is normally required; this will either be an original birth certificate or a copy of the birth certificate approved by the insurer.
If the deceased is married or in a civil partnership, a copy of either the marriage certificate or civil partnership certificate is required.
In the case of Critical Illness cover and other policies where proof of illness is required, medical records need to be supplied within a set time, often within 3 months of diagnosis.

To start your search for a Life Insurance policy please see our Life Insurance Directory