Home Buying Guide

Your complete guide to buying a property

Buying a house is one of the biggest financial decisions you will make in your life. This comprehensive guide covers everything from working out your budget through to completion and moving in. After finding a home you like, the process from having your offer accepted to completion typically takes about 12 weeks.

The Buying Process: Step-by-Step

  1. Work Out How Much You Can Afford
  2. Get a Mortgage Agreement in Principle
  3. Choose Your Home
  4. Hire a Solicitor
  5. Make an Offer
  6. Have a Survey and Valuation Done
  7. Do Any Necessary Legal Work
  8. Arrange for Life Assurance
  9. Finalise Your Mortgage
  10. Exchange Contracts
  11. Organise Your Move
  12. Complete and Move In!

How Much Can You Afford?

Before you start house-hunting, it's important to work out exactly how much you can afford to spend. This will help you avoid wasting time looking at properties outside your price range and give you a realistic idea of what kind of home you can buy.

The amount you can afford depends on two main factors:

  • How much deposit you have available
  • How much you can afford to repay each month on your mortgage

As a rough guide, most lenders will allow you to borrow up to 4-4.5 times your annual income (or combined income for couples). However, this can vary depending on your circumstances, credit history, and the lender's criteria.

It's a good idea to get a Mortgage Agreement in Principle (also known as a Decision in Principle or DIP) before you start house-hunting. This is a statement from a lender indicating how much they would be willing to lend you, based on a preliminary assessment of your finances. Having this in place shows estate agents and sellers that you're a serious buyer.

How Much Can You Borrow?

The amount you can borrow depends on several factors:

Income Multiples

Most lenders will offer you between 3.5 and 4.5 times your annual gross income. If you're buying with a partner, they'll usually consider your combined income.

Example: If you earn £30,000 per year, you might be able to borrow between £105,000 and £135,000.

Affordability Assessment

Lenders are now required to carry out detailed affordability assessments. They'll look at:

  • Your income and employment status
  • Your regular outgoings (bills, loan repayments, childcare costs, etc.)
  • Your credit history and credit score
  • Whether you could still afford the mortgage if interest rates rise
  • Your spending habits and lifestyle costs

Loan-to-Value (LTV) Ratio

The size of your deposit affects the Loan-to-Value ratio and the interest rate you'll pay. A larger deposit (lower LTV) usually means better mortgage rates.

Example: If you're buying a £200,000 property with a £20,000 deposit (10%), you'll need a 90% LTV mortgage. If you have a £40,000 deposit (20%), you'll need an 80% LTV mortgage, which will typically have a lower interest rate.

One-Off Costs

In addition to the property price and deposit, you'll need to budget for various one-off costs:

Stamp Duty Land Tax (SDLT)

Stamp Duty is a tax you pay when you buy a property. The amount you pay depends on the purchase price and whether you're a first-time buyer.

Property Value Standard Rate First-Time Buyer Rate
Up to £250,000 0% 0%
£250,001 to £425,000 5% 0% (up to £425k)*
£425,001 to £925,000 10% 5%
Over £925,000 12% 10%

*First-time buyers pay no stamp duty on properties up to £425,000 (or £625,000 in some cases)

Survey Costs: £300 - £1,500+

Depending on the type of survey you choose (basic valuation, homebuyer's report, or full building survey).

Legal Fees: £800 - £1,500

Conveyancing solicitor fees, plus search fees and Land Registry fees.

Mortgage Arrangement Fee: £0 - £2,000

Some lenders charge an arrangement or booking fee for setting up your mortgage.

Mortgage Broker Fee: £0 - £500

If you use a mortgage broker, they may charge a fee (though many are paid by commission from lenders).

Removal Costs: £300 - £1,000+

Depending on the size of your home and distance of the move.

Buildings Insurance: Variable

You'll need this in place from exchange of contracts. Your lender will insist on it.

Choose Your Home

Once you know your budget, you can start the exciting part – house hunting! This section covers the key factors to consider when choosing your new home.

Neighbourhood

Location is one of the most important factors when buying a property. Even if you find the perfect house, you won't be happy if you don't like the area. Consider:

Transport Links

  • Proximity to train/bus stations
  • Commuting time to work
  • Parking availability
  • Road access and traffic levels

Local Amenities

  • Shops, supermarkets, and restaurants
  • Schools and childcare facilities
  • Healthcare services (GPs, dentists, hospitals)
  • Leisure facilities and green spaces

Safety & Environment

  • Crime rates in the area
  • Noise levels and pollution
  • Flood risk
  • Future development plans

Investment Potential

  • Historical house price trends
  • Planned infrastructure improvements
  • School catchment areas
  • Desirability of the postcode

Top Tip: Visit the area at different times of day and on different days of the week to get a true feel for the neighbourhood. Talk to local residents if you can – they'll often give you valuable insights about the area.

Choose A House

When looking at specific properties, think carefully about what you need now and what you might need in the future:

Size and Layout

  • Number of bedrooms and bathrooms
  • Living space and room sizes
  • Storage space
  • Garden size and aspect (north/south facing)
  • Parking/garage

Property Type

Each type of property has its advantages and disadvantages:

  • Detached: No shared walls, more privacy, but typically more expensive and higher maintenance costs.
  • Semi-detached: Shares one wall with a neighbour. Good compromise between space and price.
  • Terraced: Shares walls on both sides. More affordable, but less privacy. Often found in city centres.
  • Flat/Apartment: Can be very affordable, but you'll usually pay service charges and ground rent. May have restrictions on pets or modifications.
  • Bungalow: Single-storey living, ideal for those with mobility issues. Can be more expensive per square foot.

Condition

Consider whether you want:

  • Move-in ready: More expensive but you can move straight in.
  • Needs cosmetic work: Cheaper but requires redecorating. Usually straightforward.
  • Needs renovation: Much cheaper but may require significant work and investment. Make sure you factor in renovation costs.
  • New build: Modern specifications, often with warranties, but can be more expensive and may have snagging issues.

Viewing

When viewing properties, it's important to look beyond the staging and décor. Here's a checklist of things to look out for:

Structural Issues

  • Cracks in walls (especially large or diagonal cracks)
  • Signs of damp or water damage
  • Uneven floors or sloping ceilings
  • Condition of the roof
  • State of windows and doors

Practical Considerations

  • Mobile phone signal strength
  • Broadband availability and speed
  • Water pressure (ask to run taps)
  • Heating system age and efficiency
  • Electrical system and number of sockets

Outside Space

  • Garden maintenance requirements
  • Boundary disputes or unclear boundaries
  • Drainage issues
  • Access and parking

Questions to Ask

  • Why are they selling?
  • How long have they lived there?
  • What are the neighbours like?
  • Any issues with the property?
  • What's included in the sale?
  • Council tax band
  • Average utility bills

Top Tip: Take photos and notes during viewings (with the owner's permission). After viewing several properties, they can all blur together! Consider taking a friend or family member for a second opinion.

Don't be afraid to arrange a second viewing. It's a big decision, and sellers should be willing to accommodate this. You might want to bring someone with building knowledge or measure up for furniture.

Leasehold Or Freehold

When you buy a property, it will be either freehold or leasehold. It's important to understand the difference:

Freehold

You own the property and the land it stands on outright, indefinitely. You're responsible for maintaining the property and land.

Advantages:

  • Complete ownership and control
  • No ground rent or service charges
  • No lease to worry about running out
  • Easier to sell

Most houses are sold as freehold.

Leasehold

You own the property for a fixed number of years (e.g., 99, 125, or 999 years), but not the land. The land is owned by the freeholder (landlord).

Key points:

  • You'll pay annual ground rent to the freeholder
  • You may pay service charges for maintenance
  • You may need permission for alterations
  • Short leases (under 80 years) can be problematic
  • You may be able to extend the lease or buy the freehold

Most flats are sold as leasehold.

Important: If you're buying a leasehold property, check:

  • How many years are left on the lease (aim for at least 80-90 years)
  • The annual ground rent amount
  • Service charge costs (and what they cover)
  • Any restrictions in the lease
  • Whether there's a history of disputes with the freeholder

Registered Or Unregistered Property

In England and Wales, property can be either registered or unregistered with the Land Registry:

Registered Property

The vast majority of properties are now registered. The Land Registry holds details of who owns the property, including:

  • The property boundaries
  • The current owners
  • The price paid (for sales since 2000)
  • Any mortgages or charges on the property

This makes buying much more straightforward, as ownership is clearly documented.

Unregistered Property

Some older properties have never been registered. Ownership is proved through title deeds (physical documents showing the chain of ownership).

Buying an unregistered property is more complex and your solicitor will need to carry out additional checks. The property must be registered with the Land Registry when you buy it.

Buying At Auction

Property auctions can be a good way to find a bargain, but they're not for the faint-hearted. Here's what you need to know:

How Auctions Work

  1. Research properties: View the auction catalogue and arrange viewings. Properties are usually available for viewing before the auction.
  2. Do your homework: Get a survey done and have your solicitor review the legal pack before bidding. Arrange your financing in advance.
  3. Set your limit: Decide your maximum bid and stick to it. Don't get carried away in the heat of the moment.
  4. Register to bid: You'll need to register on the day and provide ID and proof of funds.
  5. Bid: If you win, you must pay a deposit (usually 10%) immediately.
  6. Complete: You must complete the purchase within 28 days (sometimes shorter).

Advantages

  • Can get properties below market value
  • Quick process (completion in 28 days)
  • No gazumping risk – the sale is legally binding
  • Wide variety of properties available

Risks and Disadvantages

  • Legally binding: Once the hammer falls, you must buy the property. You can't change your mind.
  • Speed required: Very little time for due diligence and you must complete quickly.
  • Property condition: Many auction properties need significant work.
  • Hidden costs: May have structural issues, sitting tenants, or legal problems.
  • Financing: You must have your mortgage approved in advance, which can be difficult for problem properties.
  • Competition: Experienced property developers may outbid you.

Top Tip: Property auctions are best suited to experienced buyers or investors. If you're a first-time buyer, it's generally safer to use the traditional route unless you have professional advice.

Making An Offer

Once you've found a property you like, it's time to make an offer. In England and Wales, offers are not legally binding until contracts are exchanged, so you can negotiate and even withdraw if needed.

How Much Should You Offer?

Research is key. Consider:

  • How much similar properties have sold for recently in the area
  • How long the property has been on the market
  • The condition of the property
  • Whether it's a buyer's or seller's market
  • Your survey results (if you've had one done)
  • The asking price compared to recent sales

In a strong market, you might need to offer the asking price or even above. In a slower market, you might be able to negotiate 5-10% below asking price. Don't be afraid to start lower – you can always increase your offer.

Negotiating Tips

In a House Price Slump

When prices are falling, sellers may be more willing to negotiate. You might be able to offer 10-15% below asking price. However, be aware that your mortgage lender's valuation might also come in lower than expected.

In a House Price Boom

When the market is hot, you may need to move quickly and offer the asking price or above. Consider including an escalation clause or making your offer more attractive by being chain-free or having finance already arranged.

Make Yourself Attractive

Sellers aren't just looking at price. Position yourself as a reliable buyer by having:

  • Mortgage Agreement in Principle
  • Solicitor already instructed
  • No chain or short chain
  • Flexibility on completion dates

Use Survey Results

If your survey reveals problems, use this to renegotiate. You can either ask the seller to fix the issues, or ask for a price reduction to cover the cost of repairs.

Don't Over-Negotiate

While it's good to get a fair price, being overly aggressive with negotiation can backfire. The seller might accept another offer, even if it's slightly lower, from a buyer who's easier to deal with.

Once your offer is accepted, you'll receive confirmation in writing. This is called being "under offer" or "sold subject to contract" (SSTC). Remember, nothing is legally binding until you exchange contracts.

Surveys & Valuations

After your offer is accepted, you'll need to arrange a survey. This is separate from the mortgage valuation (which is just to satisfy your lender that the property is worth what you're paying). There are three main types of survey:

Basic Valuation

Cost: £250-£400 (usually included in mortgage arrangement fee)

This is the minimum survey required by your mortgage lender. A surveyor will carry out a brief inspection to confirm the property is worth what you're paying for it. However:

  • It's done for the lender's benefit, not yours
  • It's very basic – they won't move furniture or lift carpets
  • It won't identify many potential problems
  • You don't get a detailed report

Recommended for: New build properties in good condition with a warranty.

Homebuyer's Report (RICS Level 2)

Cost: £400-£900

This is a more detailed survey that covers:

  • Condition of the property
  • Any urgent defects or potential problems
  • Advice on repairs and maintenance
  • Issues that may affect the value
  • Risks of not addressing problems

The surveyor will inspect all accessible parts of the property and provide a clear, easy-to-read report with a traffic light rating system (red = urgent, amber = needs attention, green = acceptable).

Recommended for: Most conventional properties in reasonable condition built after 1900.

Full Building Survey (RICS Level 3)

Cost: £600-£1,500+

This is the most comprehensive survey. The surveyor will:

  • Carry out a thorough inspection of the property
  • Assess the construction and condition of all accessible parts
  • Identify structural issues and defects
  • Provide detailed advice on repairs and maintenance
  • Outline estimated costs for any necessary work

You'll receive a detailed written report (which can be 50+ pages). This survey is more expensive but can save you thousands in the long run if it identifies serious issues.

Recommended for: Older properties (pre-1900), properties in poor condition, unusual construction, or if you're planning major renovations.

Important: Don't skip the survey to save money! Even if the property looks fine, there could be hidden issues that cost thousands to fix. A survey gives you peace of mind and negotiating power if problems are found.

Conveyancing

Conveyancing is the legal process of transferring property ownership from the seller to you. You'll need to hire a solicitor or licensed conveyancer to handle this. The process typically takes 8-12 weeks from offer acceptance to completion.

Costs: Expect to pay £800-£1,500 plus disbursements (search fees, Land Registry fees, etc.), bringing the total to around £1,500-£2,500.

Stage 1: Before Exchange of Contracts

This is the longest stage, where all the legal checks are carried out:

1. Instruction

You instruct your solicitor and provide ID documents (passport, proof of address) for anti-money laundering checks.

2. Draft Contract

The seller's solicitor sends the draft contract and supporting documents to your solicitor.

3. Searches

Your solicitor orders various searches including:

  • Local authority search: Planning applications, building control, road schemes
  • Water and drainage search: Water supply, sewerage
  • Environmental search: Contamination, flooding, radon gas
  • Chancel repair search: Liability to pay for church repairs (rare but expensive if it applies)

4. Enquiries

Your solicitor raises questions with the seller's solicitor about the property, such as boundaries, disputes with neighbours, alterations, guarantees, etc.

5. Mortgage Offer

Your lender sends your solicitor the formal mortgage offer. Your solicitor checks the terms and conditions.

6. Report on Title

Your solicitor prepares a report summarising the legal aspects of the property and any issues. They'll explain anything you need to know before proceeding.

7. Buildings Insurance

You arrange buildings insurance to start from the date of exchange (your lender will insist on this).

8. Final Checks

Once everything is satisfactory, you sign the contract and transfer the deposit (usually 10%) to your solicitor.

Stage 2: Exchange of Contracts

Once both parties are ready, the solicitors will exchange contracts. This is the point where:

  • The sale becomes legally binding – neither party can pull out without financial penalty
  • Your deposit (usually 10% of the purchase price) is transferred to the seller's solicitor
  • A completion date is agreed (usually 1-4 weeks later, but can be on the same day)
  • Your buildings insurance must be in place

If you withdraw after exchange, you'll lose your deposit and may be liable for the seller's costs. The seller could also sue you for breach of contract.

Stage 3: Completion

Completion is the day you become the legal owner and can move in. Here's what happens:

  1. Transfer of funds: Your solicitor receives the mortgage money from your lender and sends the full purchase price to the seller's solicitor.
  2. Confirmation: Once the seller's solicitor confirms they've received the funds, completion has occurred.
  3. Keys: The estate agent releases the keys to you (usually after 1pm on completion day).
  4. Registration: Your solicitor registers you as the new owner with the Land Registry (this can take several weeks).
  5. Stamp Duty: Your solicitor pays Stamp Duty Land Tax to HMRC on your behalf (due within 14 days).

Top Tip: Book removal vans and take time off work for completion day. Even though completion often happens early afternoon, unexpected delays can occur, so don't rely on moving in first thing in the morning.

Insurance & Legal Matters

Once you exchange contracts, you're legally responsible for the property, so you need the right insurance in place. Here are the main types:

Buildings Insurance

Mandatory – Your mortgage lender will insist on this.

Buildings insurance covers the structure of your property against damage from:

  • Fire, smoke, explosion
  • Storm, flood, or earthquake
  • Theft or vandalism
  • Falling trees or aircraft
  • Water damage (e.g., burst pipes)
  • Subsidence

The insurance must be in place from exchange of contracts. Make sure you're covered for the full rebuild cost (not just the market value).

Contents Insurance

Optional but recommended

Contents insurance covers your belongings (furniture, appliances, electronics, clothing, etc.) against:

  • Theft or attempted theft
  • Fire or flood damage
  • Vandalism
  • Accidental damage (optional extra)

Consider the total value of everything you own when deciding on your coverage level. You can often get a discount by taking buildings and contents insurance together.

Mortgage Payment Protection Insurance (MPPI)

Optional

MPPI covers your mortgage payments if you can't work due to:

  • Accident or sickness
  • Unemployment
  • Critical illness (depending on policy)

This can provide peace of mind, but policies can be expensive and have exclusions. Consider:

  • Do you have savings to cover 3-6 months of mortgage payments?
  • Does your employer provide sick pay?
  • What are the policy exclusions and waiting periods?
  • Shop around – don't just accept the lender's policy

Life Insurance

Strongly recommended if you have dependents

Life insurance pays out a lump sum if you die during the policy term. This can:

  • Pay off your mortgage
  • Provide financial security for your family
  • Cover funeral costs

There are two main types:

  • Decreasing term life insurance: The payout decreases over time (matching your mortgage balance). This is the cheapest option for mortgage protection.
  • Level term life insurance: The payout stays the same. More expensive but provides more comprehensive cover.

You should also consider critical illness cover, which pays out if you're diagnosed with a serious illness like cancer, heart attack, or stroke. See our Life Insurance Guide for more details.

Gazumping & Problems

Unfortunately, the house buying process doesn't always run smoothly. Here are some common problems and how to deal with them:

Gazumping

Gazumping is when the seller accepts your offer but then accepts a higher offer from someone else before contracts are exchanged. This is legal but frustrating and costly (you'll lose survey and legal fees).

To reduce the risk:

  • Move quickly – get your survey and searches done fast
  • Stay in regular contact with the seller and estate agent
  • Ask for the property to be taken off the market
  • Consider a lock-out agreement (where the seller agrees not to negotiate with others for a set period)

Gazundering

This is the opposite – where you (the buyer) reduce your offer at the last minute, just before exchange. While legal, it's considered unethical and can collapse the sale. Only do this if your survey reveals significant problems.

The Chain

Most property transactions are part of a "chain" – where your purchase depends on the seller buying another property, which depends on their seller buying another property, and so on.

Problems with chains:

  • Delays: The chain moves at the pace of the slowest link
  • Collapse risk: If one sale falls through, the entire chain collapses
  • Stress: You're dependent on strangers' decisions and timelines

How to minimise chain problems:

  • Ask about the chain before making an offer
  • Prefer properties with short chains or where the seller has already found a buyer
  • Be flexible and communicate regularly
  • Have a contingency plan if the chain breaks

Chain-free buying: If you're a first-time buyer, you're chain-free, which makes you a very attractive buyer. Use this to your advantage when negotiating!

Contract Races

A contract race is when a seller invites multiple buyers to compete to exchange contracts first. The first to exchange gets the property. This is legal but risky and expensive if you don't win.

Only agree to a contract race if you're prepared to lose your survey and legal fees. Make sure you have a survey done quickly and your finances ready so you can move fast.

Making Complaints

If something goes wrong during the buying process, here's how to complain:

Estate Agents

Estate agents must belong to a government-approved redress scheme. If you have a complaint:

  1. Complain to the estate agent directly in writing
  2. If unresolved after 8 weeks, contact their redress scheme (The Property Ombudsman, Property Redress Scheme, or RICS)

Solicitors/Conveyancers

If you're unhappy with your solicitor:

  1. Use their internal complaints procedure
  2. If unresolved, contact the Legal Ombudsman (for solicitors) or CLC (for licensed conveyancers)

Surveyors

If your survey missed significant problems:

  1. Complain to the surveyor/survey company
  2. Contact RICS (if they're RICS qualified)
  3. Consider legal action for negligence if you've suffered financial loss

Mortgage Lenders

If you have issues with your mortgage lender:

  1. Complain to the lender directly
  2. If unresolved after 8 weeks, contact the Financial Ombudsman Service

Useful Contacts

Royal Institution of Chartered Surveyors (RICS)

Professional body for surveyors – find a qualified surveyor and make complaints

www.rics.org
The Law Society

Find a solicitor and get legal advice

www.lawsociety.org.uk
HM Land Registry

Register your property ownership and check land records

www.gov.uk/land-registry
Citizens Advice

Free advice on housing, legal, and money matters

www.citizensadvice.org.uk
The Property Ombudsman

Independent redress scheme for estate agents

www.tpos.co.uk
Financial Ombudsman Service

Resolve disputes with financial companies including mortgage lenders

www.financial-ombudsman.org.uk
MoneyHelper

Free mortgage and money guidance from government

www.moneyhelper.org.uk
Home.co.uk

Property search, house prices, and buying guides

www.home.co.uk